Events, incidents and critical incidents

Critical incidents and adverse events in healthcare

Understanding Events, Critical Incidents, and Punctuation in Process Theories

REQUIRED) Paradigmatic diversity in information systems research has increased as process theorizing from case studies has become increasingly popular. Central to process theorizing is the identification of events, or critical incidents that mark the evolution of a process over time. In this paper, we present a way of understanding events while building on process models which have been describ...

Learning from critical incidents

Ian Clarke is a consultant in general adult psychiatry in the west of Glasgow (Arndale Resource Centre, 80–90 Kinfauns Drive, Drumchapel, Glasgow, G15 7TS, UK. Email: [email protected]). He is clinical lead for the Greater Glasgow and Clyde Patient Safety Group. He obtained a Masters in Business Administration in 2004 and is lead clinician for the west of Glasgow. Critical incidents in...

Critical incidents and critical threads in empirical usability evaluation

Empirical usability evaluations (particularly “formative” evaluations, Scriven, 1967) hinge on observing and interpreting critical incidents (Flanagan, 1954) of use: the causes of such critical incidents can often be found in the immediate contexts of their occurrence and can guide specific design changes. However, it can also happen that the causes of a critical incident are temporally remote ...

Nursing care in disasters and incidents

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